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Why personal WhatsApp? Two big advantages over the Business API:
  • Send a voice message as the very first message — leads hear your real voice before reading any text.
  • No 24-hour messaging window — you can message and reply at any time without restrictions.

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Connect via QR code

1

Open Integrations

In the left sidebar, click Integrations → Personal WhatsApp.
2

Click Connect

Click the Connect button. A QR code appears on screen.
3

Scan the QR code from your phone

On your phone, open WhatsApp → Settings → Linked devices → Link a device, then scan the QR code displayed in Orsay.
4

Stay online

Keep your phone connected to the internet. Orsay sends from your real WhatsApp account, so the phone needs to be reachable.

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Connection status

Once linked, the integrations page shows a live Connected / Disconnected indicator (refreshed every 15 seconds). If your phone goes offline or you log out from your phone, Orsay will show Disconnected and pause the sequence — reconnect by re-scanning a new QR code.

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Next step

→ 2. Create an agent