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Documentation Index

Fetch the complete documentation index at: https://docs.orsay.ai/llms.txt

Use this file to discover all available pages before exploring further.

Every Instagram lead that interacts appears in Conversations.

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Follow conversations in Orsay

The Conversations page lists every active thread (DM, story reply, or comment-converted-to-DM), classified by the AI:
  • Positive — booked or about to book
  • Engaged — talking but not qualified yet
  • Negative — not interested
  • Undetermined — no signal yet
Each thread shows the trigger (DM / Story reply / Comment) and links to the original post or story. Filter, sort, and search across everything.

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Take over a conversation

For high-value leads, step in yourself:
  • Open the thread and reply directly in Orsay.
  • Send text, an image, or a voice note from the input bar.
  • Use Text-to-Audio to send a voice note in your cloned voice. → Voice cloning
When you reply, the AI agent disables itself for that thread automatically. Re-enable it with the toggle when you’re done.
Instagram messages are not synced to your phone via Orsay. All takeover happens inside the Conversations page (or directly inside the Instagram app, if you prefer — but Orsay won’t know you replied there until the next message arrives).

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Re-classify and improve the agent

If the AI puts a thread in the wrong bucket, re-classify it manually. Your corrections feed Conversation Improvements, where the AI scans the last 24h of conversations and suggests rules to add to your agents.

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Export everything

Click Export on Conversations to download a CSV with every message and lead profile. → Export conversations

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You’re live

The full Instagram inbound loop: connect → agent → sequence → conversations. Next: