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Before you begin, create at least one agent. Depending on the journey you want to build, also connect an Instagram or WhatsApp account.
1

Open Sequences

In Sequences, click Create with AI.
2

Describe the journey

Explain your goal and expected journey, then answer the AI’s questions.
3

Review the preview

Check the name, trigger, agent, connected account, keywords when relevant, delays, and steps.
4

Create the sequence

Confirm creation. The sequence is created inactive.
5

Verify before activation

Open the sequence in the editor, review each step, and test the journey before activating it.
For a WhatsApp outbound journey, use the classic editor to build and control each step directly before activation.