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Our Commitment to Instagram Compliance

At Orsay, we do everything we can to respect all of Instagram’s rules and always stay within the platform’s limits to keep your account safe. Our warm-up process and daily action limits are specifically designed to ensure we never cross any lines. That said, working within Instagram’s ecosystem is not a 100% exact science. Despite our best efforts, you may occasionally receive security flags from Instagram.
Instagram always sends multiple flags before any account suspension. You will never get banned in one shot from using Orsay — there is always a progression of warnings giving you time to react.
If you receive any flag, Orsay automatically stops all actions on your account immediately. You will need to manually review the flag and re-approve Orsay before any activity resumes. Even after reconnecting, Orsay will not take any action for 24 hours to ensure we respect Instagram’s safety period.

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What Happens When You Get a Flag

  1. Orsay pauses automatically — All activity stops the moment a flag is detected.
  2. You receive a notification — Check what type of flag it is (see the categories below).
  3. Resolve it on Instagram’s side — Follow the instructions Instagram gives you.
  4. Re-approve Orsay manually — You must manually go back into Orsay and reconnect your Instagram account.
  5. 24-hour safety period — Even after reconnecting, Orsay will not perform any action for 24 hours to ensure we fully respect Instagram’s cooling period.

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Flag Categories

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🟢 Easy — Nothing to Worry About

These flags are minor. You can safely reconnect Orsay after handling them — everything is fine.
What it means: Instagram detected a new login or connection to your account (from Orsay).What to do: Confirm it was you, then reconnect Orsay. You’re good to go.
What it means: Instagram flagged some automated behavior on your account.What to do: Confirm it was you, then reconnect Orsay. You’re good to go.

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🟡 Medium — Review Before Reconnecting

These flags require more attention. Review them carefully and follow Instagram’s instructions before reconnecting Orsay.
What it means: Instagram sent a security email about unusual activity detected on your account.What to do: Follow the instructions in the email, verify your identity with Instagram, then reconnect Orsay.
What it means: Instagram is asking you to confirm that your profile information is correct.What to do: Confirm your profile details on Instagram, then reconnect Orsay.

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🔴 Hard — Do Not Reconnect Orsay

These flags are serious. We strongly advise against reconnecting your Instagram account to Orsay if you receive one of these. Please contact our support team before taking any action.
What it means: Instagram suspects automated activity and is requiring human verification.What to do: Complete the verification on Instagram. Do not reconnect Orsay — contact support first.
What it means: Instagram is asking you to prove your account belongs to a real person.What to do: Complete the verification on Instagram. Do not reconnect Orsay — contact support first.
What it means: Instagram requires additional identity confirmation.What to do: Follow Instagram’s steps to confirm your identity. Do not reconnect Orsay — contact support first.
What it means: Instagram has issued a formal warning that your account may be suspended.What to do: Do not reconnect Orsay. Contact our support team immediately so we can assess the situation together.
What it means: Your Instagram account has been temporarily suspended.What to do: Do not reconnect Orsay. Follow Instagram’s instructions to appeal the suspension. Contact our support team — we’re here to help you through the process.
What it means: Your account has been reinstated by Instagram after a suspension.What to do: Do not reconnect Orsay immediately. Contact our support team first so we can guide you through a safe reconnection with the appropriate warm-up.
What it means: Instagram has provided the specific reasons your account was flagged or suspended.What to do: Review the reasons carefully. Do not reconnect Orsay — share this information with our support team so we can adjust your settings before resuming.
What it means: Instagram has permanently disabled your account.What to do: Do not reconnect Orsay. Contact our support team — in this case, you will likely need to use a different Instagram account.
If you’re unsure about a flag you received, always reach out to our support team before reconnecting Orsay. We’re here to help you stay safe. Contact us on WhatsApp.