Skip to main content

Setting account

To update your email or your password:
  • Click on your organization (top left)
  • Go to ā€œProfileā€
In ā€œAccountā€ you can modify your personal information and update your password. Personal information:
  • You can change your first and last name and e-mail address
  • Just click on ā€œSave changesā€ to confirm.
Password:
  • To validate the password change, click on ā€œUpdate passwordā€.
Don’t forget to make a note of your new password, as you’ll always need it.

Setting general

In ā€œWorkspaceā€ you can upgrade your plans and add means of payment, credits, also update logo and organization name. To update your workspace logo:
  • Go to ā€œGeneralā€
  • Then go to ā€œUpload logoā€
  • Name your Workspace in ā€œWorkspaceā€
  • Just click on ā€œSave changesā€ to confirm

To update your payment information:

  • Go to ā€œBillingā€
  • Then go to ā€œAdd payment methodā€

To change your subscription:

  • Click on ā€œGet Premiumā€
  • Then select the membership of your choice
  • Simply enter your bank details and click on ā€œUpgrade toā€

To downgrade your subscription:

  • Click on ā€œGet Premiumā€
  • Then ā€œDowngrade toā€¦ā€
  • A question will be asked (for our feedback)
  • Click on ā€œContinueā€ then on ā€œConfirm downgradeā€

To buy credits:

  • Click on ā€œTop up settingsā€
  • To confirm your choice, click on ā€œConfirmā€
This part is intended to increase your number of settings.

Setting member

To add a member:

  • Click on ā€œInvite memberā€
  • Fill in the member’s details
  • You can choose whether it’s an ā€œAdminā€ or not
  • To confirm, click on ā€œInvite memberā€

To delete a member:

  • Click on ā€œRemove memberā€
  • Enter your verification code (without it, the member cannot be removed)
  • Click on ā€œSubmitā€