> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orsay.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 2. Create an agent

> Build an AI agent that talks to your leads on personal WhatsApp.

The **agent** is the AI brain that replies to every lead. Personal WhatsApp uses the same agent system as every other channel — once built, an agent can power any sequence.

## Quick path

<Steps>
  <Step title="Open Agents">
    In the left sidebar, click **[Agents](https://app.orsay.ai/agents)** → **+ Create agent**.
  </Step>

  <Step title="Pick Guided AI Setup">
    The fastest start. Answer 8 short questions about your business, your offer, and your tone. Orsay generates the prompt for you.
  </Step>

  <Step title="Save and publish">
    Click **Save draft**, preview the conversation in the test panel, then **Publish agent**.
  </Step>
</Steps>

→ Full walkthrough: [Agents — full guide](/en/guides\&tutorials/agents)

## Sharpen the prompt

Need ideas for what to put in the agent's brief? The Resources page shows real prompt examples by industry, plus the structure that consistently books calls.

→ [Prompt examples & best practices](/en/resources/prompt)

<Tip>
  Add **Resources & external links** to your agent (booking links, case studies, landing pages, testimonials). The AI will share each one at the right moment in the conversation. → [How to add resources](/en/guides\&tutorials/agents#resources)
</Tip>

## Next step

→ [3. Create your sequence](/en/personal-whatsapp/3-sequence)