> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orsay.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 📤 Export conversations

> Generate and download a CSV export from Conversations

From **Conversations**, you can export one conversation or the conversations matching a selected period.

<Steps>
  <Step title="Choose the export path">
    Open a conversation to export it individually, or start a period export from the Conversations page.
  </Step>

  <Step title="Select the period">
    For a period export, choose the dates you need. The period selects conversations by the date of their latest message.
  </Step>

  <Step title="Start generation">
    Start the export. Progress continues in the background while the CSV is prepared.
  </Step>

  <Step title="Download the file">
    When the export is ready, download it from Conversations.
  </Step>
</Steps>

The CSV contains available identity — name plus username or phone number when available — along with channel, classification, and message count. For each selected conversation, it includes every non-deleted message with its timestamp, direction, author, and content.

<Note>
  The period applies to each conversation's latest message. Once a conversation is selected, its non-deleted messages are included in the export.
</Note>