> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orsay.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 📸 Agents

> Set up your AI agent on Orsay

On the **[Agents](https://app.orsay.ai/agents)** page, you can view, create, and manage your AI Agents. Each agent is designed to automate lead engagement and manage conversations for your workspace.

* **Click on Agents**

  <img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/1.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=39ab65634f03aaef953b113c5eaf1bd8" width="1920" height="1080" data-path="image_agents/1.png" />

When you first access the **[Agents](https://app.orsay.ai/agents)** page, you may see:

* A list of existing agents (if any have already been created)
* Agent names, statuses (Active/Inactive), and the primary **Goal** of each agent
  <img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/2.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=a133c75071bf62f542543a56825539e8" width="1920" height="1080" data-path="image_agents/2.png" />

## Create Agents

**When you start building your AI agent on Orsay.ai, you’ll see two options. Think of them like two different paths:**

### 1 - Custom Prompt Agent:

The **Custom Prompt Agent**, where you write detailed instructions to shape the agent’s behavior. This gives you more control, but it’s better suited for advanced users.

### 2 - Guided AI Agent Setup:

The **Guided AI Setup** is quick and beginner-friendly. You just answer a few questions and your agent is ready. For most users, the guided option is the easiest and recommended.

1. **Click on “GUIDED AI AGENT SETUP”**
2. **Fill in the agent details**:
   * **Agent name**: Give your agent a recognizable name (e.g., “Rico Coolz”)
   * **Agent personality**: Lets you choose a preset personality for your agent. For example, “Man 25yo – Confident, Resourceful, Determined, Charismatic”
   * **Agent language**: Choose the main language for the agent’s responses
   * **Business description (1 sentence)**: Provide a brief description of your business so the agent can reference it when interacting with leads
   * **Your business offer**: Describe what you’d like the AI to pitch or highlight (e.g., product, service, special promotion) and share everything you want the AI to know about your offer
   * **Qualification questions**: List questions your agent should ask the leads for qualification (e.g., current situation, budget, interest). Click on + if you want to add multiple questions
   * **Call strategy**: Specify whether the agent should check if the lead agrees to a callback or invite them to book a call directly (**Booking call link is required**). It's about choosing between passive follow-up or active scheduling
   * **Emoji frequency**: Control how often the agent uses emojis (we recommend 25%)
   * **Emoji list (optional)**: You can choose the emojis your agent will use in its responses
   * **Directness**: Determine whether the agent’s tone is more empathetic or more direct (**0 = empathetic, 10 = highly direct for more calls**, we recommend 2)
3. **Click on “Save draft”** and **“Publish agent” (top right)** to finalize and add it to your list
   <img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/3.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=4104cd5c4c8ed872dbbd508e785e25ed" width="1920" height="1080" data-path="image_agents/3.png" />

### Editing Agents

You can modify an agent’s details at any time to better suit your needs:

1. **Locate the agent** in the list on the **[Agents](https://app.orsay.ai/agents)** page
2. **Click the ellipsis (three dots)** next to the agent’s name
3. **Select “Edit”**: You’ll be taken to the same form used to create the agent
   <img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/4.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=4cb61d3e5e2ed2ea1be33f0e9a05e335" width="1920" height="1080" data-path="image_agents/4.png" />
4. **Make your changes**: Adjust any fields, such as agent name, personality, language, or strategy
5. **Click “Publish agent”**: The agent’s configuration will update accordingly
   <img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/5.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=80c9b7cea55bdb35b68b3ed241beb55f" width="1920" height="1080" data-path="image_agents/5.png" />

**While editing, you can also preview the agent to verify the conversation flow (Conversation test).**

{" "}

<img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/6.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=70cd0564a923b26824f0020ffb1d4180" width="1920" height="1080" data-path="image_agents/6.png" />

<img style={{ borderRadius: "0.5rem" }} src="https://mintcdn.com/orsay-1117ebc5/eQEtvtG7W8BPtWpR/image_agents/7.png?fit=max&auto=format&n=eQEtvtG7W8BPtWpR&q=85&s=2523b3e333ac457ed17469491c6f0d8c" width="1302" height="550" data-path="image_agents/7.png" />

## Resources & external links \[#resources]

Give your agent a library of links — landing pages, case studies, testimonials, videos — and the AI will share the right one at the right moment in a conversation.

<Steps>
  <Step title="Open your agent">
    Go to **[Agents](https://app.orsay.ai/agents)**, pick the agent, and open the **Resources** section.
  </Step>

  <Step title="Add a resource">
    For each link, provide:

    * A **name** (what it is)
    * A **URL**
    * A short **description** (when the AI should share it)
  </Step>

  <Step title="Save the agent">
    The agent will reference these resources contextually — e.g. drop a booking link when a lead asks for a call, or share a testimonial when a lead is hesitant.
  </Step>
</Steps>

<Tip>
  Resources work best when descriptions are written from the AI's perspective: *"Send this link when the lead asks about pricing."*
</Tip>

<Note>
  If you need help configuring your AI agent, Orsay's support team is here for
  you! Reach out to us on [WhatsApp](https://wa.me/33780905889) for quick and
  personalized assistance.
</Note>
